Shipping policy

Shipping Policy

Last updated: [01/11/2026]

Thank you for shopping with [MONARQ]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [2-3 business days]
Expedited Shipping: [7 business days]
International Shipping: [7 business days]

Delivery delays can occasionally occur due to factors beyond our control.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information will be active within [24–48 hours].

4. Customs, Duties, and Taxes (International Orders)

[MONARQ] is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the customer’s responsibility.

5. Damages

[MONARQ] is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the shipment carrier to file a claim and notify us at [monarqmode@gmail.com].

Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Stolen Packages

[MONARQ] is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package is missing, please contact the carrier directly.